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IDENTITY THEFT ROBS CONSUMERS
OF PEACE-OF-MIND:

AMERICANS TAKING MEASURES TO PROTECT THEMSELVES

Most Americans Think Identity Theft Could Happen to Them

Americans are more aware of identity theft and taking preventative measures to protect themselves against this growing financial threat. According to a survey of 500 Americans, conducted online by professional research firm InsightExpress®, 15% of Americans have been a victim of identity theft with one-third having had a friend or family member victimized. Consumers are more attune to the risks of identity theft as 42% of Americans have a higher level of concern over the possibility of identity theft this year than last, while almost three out of five (59%) are actively taking measures to protect themselves.

An overwhelming majority of Americans (85%) are concerned that identity theft could happen to them. One area creating trepidation as a source for identity theft is credit card purchases. Americans say the online purchasing environment carries the greatest risk of identity theft (37%) followed by telephone purchases (34%) and in-person purchases (10%). Americans’ anxiety over identity theft doesn’t stop with credit card purchases, as they cite ways they feel they could be victimized:

Ways Americans Think
Identity Theft Could Happen to Them

% Americans Agree

Stolen wallet
86%
Accessing a credit card number on the Internet
65%
Identifying information on Internet sources
64%
Stolen mail from an unlocked mailbox
64%
"Dumpster diving" for un-shredded documents
58%
Fraudulently accessing credit reports
56%
Obtaining your name and Social Security Number from personnel or customer files in the workplace
54%
"Shoulder surfing" at ATM to capture PIN numbers
46%

While online shopping has always posed concerns about identity theft, consumers are taking widespread measures both online and off to protect themselves. Citing both financial implications and the general nuisance factor as the key pain points, Americans actively trying to prevent identity theft are taking the following steps:

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