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Hotel Ratings Cause Confusion


  • Determine whether the site rates hotels, or uses ratings supplied by others. If they provide ratings, look for a description of the rating process. If the ratings are supplied by the hotels that are listed - or others with a direct financial interest in the property - it may be best to double-check that rating at another Web site.

  • Read the descriptions for the various levels (usually from one through five) and determine what you want or need. If you're looking for luxury, then you may only want to look at properties at the four or five level. If you need economical lodging, you might concentrate on properties at the one or two level. But be aware that terminology can vary significantly. What is considered a "deluxe" room in one rating system may differ in size, amenities or degree of luxury elsewhere.

  • Ask questions to determine how long the rating organization has been evaluating properties, how many properties are rated each year, whether there is a financial obligation between the rating organization and the listed properties, and whether the rating criteria or guidelines are published.

  • Find out how the ratings are assigned. Does someone with the rating organization visit the property or does the hotel determine its own rating? Also, how often are properties reviewed after their initial rating?

  • Ask a travel agent for advice. When in doubt, turn to the experts in the industry to find out what they consider to be the most reliable and consistent rating programs.

(Source: AAA)
AAA Diamond Ratings for lodgings and restaurants throughout North America appear online at www.aaa.com in the Online TourBook®, and as part of Internet TripTik® and AAAmaps.com, AAA's online mapping and trip planning products.

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