Your Basic Airline Rights
Cancellations and delays: Remember
that flight schedules are not guaranteed and policies on cancellations
of flights differ between airlines. Generally, the airlines will
try to accommodate you on the next available flight. If you ask,
they may also try to schedule you on another airline. If you dont
ask youll just have to wait.
routinely overbook their flights. Even if you have a reservation
for a seat there is no guarantee you will be aboard when the plane
the airline is required to find volunteers if a flight is overbooked.
The volunteer is usually rewarded with cash or a free trip. The
exact amount usually can be negotiated.
Volunteers cannot always be found. If you are involuntarily bumped
the airlines usually will arrange another flight for you. If you
reach your destination within one hour of your original time of
arrival you are not entitled to any compensations. 1-2 hours and
the airlines is obligated to pay you an amount equal to the one
way cost of your ticket ($200 maximum). 2 hours plus will result
in compensation twice that of your one way ticket price ($400
max.). Many times your original ticket is yours to keep for refund
or to be used on another trip.
is no compensation for involuntary bumping if:
do not have a confirmed reservation
did not meet the airlines deadline for check-in (usually
15-30 minutes prior to departure).
plane has fewer than 60 seats.
ADDITIONAL AIRLINE SAFETY ARTICLES