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if the car I want is not available; will I receive another one, equal or better
than the one reserved, at the same price or will I have to pay for an unwanted
if my plans change and I need a larger car, do you have such cars and are they
you offer unlimited mileage andout-of-state mileage?
What about if the car was rented in the suburbs, can that be driven out of state?
I bypass any lines and just pick my car up?
I'm waiting for shuttle service to the car rental office, how long will I have
to wait? Do buses run continually or, will I have to wait for someone to drive
to the airport?
is the average age of the oldest vehicle in the lot? Are there more than 15,000
miles on the average vehicle?
all cars have power windows locks? ABS brakes?
the car be delivered to me newly washed and cleaned? Are car interiors hand wiped
with disinfectant prior to rental?
Emergency Roadside Assistance available 24 hours? Is the service available
out of state and is there an extra charge?
I need my car for an extra day, will it be a problem? Do you have 24 hour/7 day-a-week
service to change reservations or to change plans in the middle of a rental?
renting in the suburbs, can the customer be picked up within an hour at his or
need a child car seat to fit a 10 month old and a one-year-old. Do you offer seats
in different sizes?
I be able to return my car to the airport quickly and easily? What if I need to
drop my car off after hours; will the office be open or are there other return
a car rented elsewhere be returned at an airport? What about vice versa?
addition to maps, what else do you provide for customers who need directions?
customer service representatives available to show how to work extra vehicle features
such as GPS systems?
extras can I ask for? Can I get GPS r or Sirius satellite radio with my car?
I get frequent traveler points or miles?
the cars serviced regularly? Are customer comments about the car's performance
handled in a timely manner?
if I need to drop off elsewhere, do you have other locations; what about returning
the car to a different state?
luxury cars available for rent in addition to large luxury cars like the Lincoln
Town Car or Cadillac sedans?