Road & Travel Magazine

Auto Advice & Tips
Auto Buyer's Guides
Car Care Maintenance
Climate Views & Videos
Auto Awards Archive
Insurance & Accidents
Legends & Leaders
New Car Reviews
Planet Driven
Road Humor
Road Trips
RV & Camping
Safety & Security
Teens & Tots Tips
Tire Buying Tips
Used Car Buying
Vehicle Model Guide

Travel Channel
Adventure Travel
Advice & Tips
Airline Rules
Bed & Breakfasts
Cruises & Tours
Destination Reviews
Earth Tones
Family Travel Tips
Health Trip
Hotels & Resorts
Luxury Travel
Pet Travel
RV & Camping
Safety & Security
Spa Reviews
Train Vacations
World Travel Directory
Bookmark and Share

Southwest to Provide
"Rapid Check-In" Kiosks

These easy check-in kiosks are already in operation at Dallas' Love Field Airport.

Southwest Airlines is teaming with IBM to offer the first of more than 250 airport self-service checkin kiosks that will be available nationwide.

The first RAPID CHECK-IN kiosks are operating at Dallas' Love Field airport, with additional kiosks planned for San Antonio, Phoenix, Nashville, Houston Hobby, Chicago Midway, Oakland, Los Angeles, San Diego, San Jose, Sacramento, Orlando, and Baltimore/Washington.

The addition of self-service kiosks
comes just a month after Southwest automated its flight
checkin process, changing from plastic boarding cards to
personalized paper, to help reduce the amount of time
customers wait in airport lines. These measures are part of
Southwest's commitment to improving the airport experience
for its customers following the Sept. 11, 2001 terrorist
attacks.

Customers with (electronic) Ticketless reservations may
use Southwest Airlines' new kiosks (in English or Spanish) by simply swiping a credit card or Southwest Airlines Rapid Rewards frequent flyer card to start the checkin process. The system can print a boarding pass, baggage tags (at Ticket Counter positions only), travel itinerary, or receipt. It also allows
Customers to add a Rapid Rewards account number to an
itinerary so the member can receive frequent flyer credit
for a particular flight.

For more information on Southwest, click here.

 

News & Views | RTM Main Page